Please contact our customer service if you need more information about an existing order, our terms or general information about our services.

Do not hesitate to also contact us with your tips, comments or any complaints.

Select your prefered method of contact below. Since Fraktjakt is a digital platform we have mainly focused on a really good chat and email support, but we can of course also call you if you prefer talking by phone.

Just be aware that our customer service is closed on Saturday, Sunday and public holidays.

ÖPPETTIDER UNDER JUL & NYÅR

  • Thursday  23 december - 08.00 - 13.00 endast mejlsupport
  • Friday 24 december (Julafton) - Closed
  • Saturday 25 december (Juldagen) - Closed
  • Sunday 26 december (Annandag jul) - Closed
  • Monday 27 december - 08.00 - 15.00 endast mejlsupport
  • Tuesday 28 december - 08.00 - 15.00 endast mejlsupport
  • Wednesday 29 december - 08.00 - 15.00 endast mejlsupport
  • Thursday 30 december - 08.00 - 15.00 endast mejlsupport
  • Friday 31 december (Nyårsafton) - Closed
  • Saturday 1 januari (Nyårsdagen) - Closed
  • Sunday 2 januari - Stangt

Live-chat

For quick questions

Business days 9.00am - 4.00pm
Closed for lunch 11.00am - 12.30am

Usually replies within 5 minutes

Start Live chat

Email

For easy and advanced questions

Business days 8.00am - 4.30pm
Closed for lunch 11.00am - 12.30am

Usually replies within 30 minutes

Send email

Phone

For easy and advanced questions

Business days 8.00am - 4.00pm
Closed for lunch 11.00am - 12.30am

Usually calls you within 60 minutes

Log in

Claim

For claims concerning missing or damaged goods

Business days 8.00am - 4.30pm
Closed for lunch 11.00am - 12.30am

Usually replies within 30 minutes

Log in

FAQ

For common questions

We have compiled a list of our most frequently asked questions.

Find the answers to your questions yourself and get answers immediately.

Read our FAQ

Contact information

Office
Gjuterigatan 9
55318 JÖNKÖPING
SWEDEN
Reg. No. 556751-9011
Email 
Website  www.fraktjakt.se

Fraktjakt Copyright © 2007 – 2022 Fraktjakt AB.  All rights reserved.