Fraktjakt

Help with customs declaration

Take advantage of Fraktjakt's all years of experience, of unexpectedly adventurous shipping and exciting customs missions, for a successful import and export.

International shipping can be a jungle.

Easier international shipping

We not only guide your shipping creation by looking up addresses, place names, shipping services and nearest agents, but also convey information and experience from our ever-growing knowledge bank about shipping to all countries in the world. Each region and country has its own notices with information about the risk of possible customs duties as well as goods and packaging materials that previous customers had problems with.

We also guide you with basic information about terms such as Eori, IOSS, VOEC, VAT, EKAER, MVA, UK supply VAT, TIN, REX, HS commodity codes, Taric and when they are needed for your customs documents, as well as which regions they are applicable to, if so for the EU, EEA, GSP, OCT and other free trade agreements.

Automatic information from matched addresses

If an address is sent through your order links that match one of your addresses to your address register, they will be automatically supplemented with other shipping information. Such as mobile numbers and telephone numbers for notification, as well as directions, port code, pick-up instructions, desired times / days and delivery instructions from the information of your saved addresses.

International freight is also supplemented with necessary information such as organization number / tax number, Eori, VOEC, IOSS, VAT, EKAER, MVA, UK supply VAT and Rex number.

  Read more about Automatic address register.

More than just labels and waybills

Unlike simpler TMS that only create shipping labels and waybills, Fraktjakt also helps with shipping manifests, delivery notes and even fills in your customs documents for security declarations, CN22, CN23, Proforma Invoices and Commercial Invoices automatically.

Fraktjakt automatically creates basic customs documents for your freight, but it is also worth noting that these are only a helpful basis in your customs handling. It is still always you in the role as the sender who is responsible for ensuring that you have received current and specific information that applies to your shipment from your national Customs agency and the shipping companies themselves. If you have no need for Fraktjakt's documents if you, for example, create your own documents, you can deactivate them so that they are not included in your collection printout and automatic printouts.

  Read more about Printing of shipping documents.

Commercial Invoices

A commercial invoice is used to describe goods that are exported for sale and is an important part of the clearance process where customs authorities classify goods so that customs duties and taxes can be assessed correctly.

All shipments to countries outside the European Union (EU) require customs documents, so also within the EU Customs Union, such as Cyprus, Greece, Malta, and Hungary, as well as areas outside the EU excise areas such as Åland and the Canary Islands, under certain conditions.

Correct and complete information on a commercial invoice is very important to get fast and problem-free customs processing. Most shipping companies require a commercial invoice in three copies, all individually signed. Two copies, you put a place pocket attached to the outside of the goods and a copy that you put inside the goods.

Fraktjakt automatically creates a basic commercial invoice for your freight with the most common information pre-filled. However, it is still your responsibility to check that the information is correct and if any information is missing. If you wish to create your own customs documents, you can disable Fraktjakt's documents under your print settings. Be aware that some countries sometimes do not accept handwritten commercial invoices. If the document is not correct, the shipment may be stopped by the receiving customs or the shipping company's customs agent. Fraktjakt will then invoice for the additional costs that may arise.

The signature does not have to be original and in Fraktjakt you can upload your signature so that it is filled in automatically.

Proforma Invoices

A proforma invoice is used instead of a commercial invoice if the importer has not bought the product. That is, if the product is not for sale, for example for gifts, samples, returns and repairs. The proforma invoice is an important part of the clearance process where customs authorities classify goods so that customs duties and taxes can be assessed correctly.

All shipments to countries outside the European Union (EU) require customs documents, so also within the EU Customs Union, such as Cyprus, Greece, Malta, and Hungary, as well as areas outside the EU excise areas such as Åland and the Canary Islands, under certain conditions.

Correct and complete information on a customs document is very important to get a fast and problem-free customs processing. Most shipping companies require a proforma invoice in triplicate, all individually signed. Two copies, you put a place pocket attached to the outside of the goods and a copy that you put inside the goods.

Fraktjakt automatically creates a basic pro forma invoice for your freight with the most common information pre-filled. However, it is still your responsibility to check that the information is correct and if any information is missing. If you wish to create your own customs documents, you can disable Fraktjakt's documents under your print settings. Be aware that some countries sometimes do not accept handwritten commercial invoices. If the document is not correct, the shipment may be stopped by the receiving customs or the shipping company's customs agent. Fraktjakt will then invoice for the additional costs that may arise.

The signature does not have to be original and in Fraktjakt you can upload your signature so that it is filled in automatically.

Customs declaration CN22

CN 22 is a simplified customs declaration for letter items with a value of up to SEK 2,000 which also includes a security declaration. Paste CN22 directly on the item, completely flat without folding over an edge.

All shipments to countries outside the European Union (EU) require customs clearance. No customs clearance is required for goods shipped within the EU, with the exception of Cyprus, Greece, Malta, and Hungary, as well as areas outside EU excise areas such as Åland and the Canary Islands.

Correct and complete information on a customs document is very important for fast and hassle-free customs processing.

Fraktjakt automatically creates CN22 and several other basic customs documents pre-filled with the information about your freight. However, it is still your responsibility to check that the information is correct and if any information is missing. If you wish to create your own customs documents, you can deactivate Fraktjakt's documents under your print settings. If the document is not correct, shipping may be stopped by the receiving customs office or the shipping company's customs agent. Fraktjakt will then invoice for the additional costs that may arise.

Customs declaration CN23

CN 23 is a customs declaration for all postal parcels and for letter items over SEK 2,000 that include a security declaration. CN 23 also applies to postal parcels and letter items under SEK 2,000 that are sent for commercial purposes. Tape the document directly on what you are to send or insert plastic pocket that you attach to the shipment.

All shipments to countries outside the European Union (EU) require customs clearance. No customs clearance is required for goods shipped within the EU, with the exception of Cyprus, Greece, Malta, and Hungary, as well as areas outside the EU excise areas such as Åland and the Canary Islands.

Correct and complete information on a customs document is very important for fast customs processing. Most shipping companies require customs documents with three copies, all individually signed. They also recommend that you add an extra copy to the package.

Fraktjakt automatically creates CN23 and several other basic customs documents pre-filled with the information about your freight. However, it is still your responsibility to check that the information is correct and if any information is missing. If you wish to create your own customs documents, you can deactivate Fraktjakt's documents under your print settings. If the document is not correct, shipping may be stopped by the receiving customs office or the shipping company's customs agent. Fraktjakt will then invoice for the additional costs that may arise.

Security declaration

When sending postal items within the EU, a security declaration must be attached to the shipment. Paste this label to the shipment.

Fraktjakt automatically creates the security declarations required for your shipment.

Prohibited content

You may not send dangerous goods with a freight service purchased through Fraktjakt. For some services, a so-called limited amount of dangerous goods may be sent if you have first been granted an exemption and taken the necessary measures. The consignor is responsible for ensuring that all additional documentation is available and that permission is granted by the shipping company.

Dangerous goods are substances that may pose a risk to health, safety, property or the environment when it is transported or used, or which the carrier categorizes as dangerous goods. More information on dangerous goods can be provided by the MSB - The Swedish Agency for Social Protection and Emergency Preparedness.

More exceptions can be found under each service and shipper, so read more detailed info under the terms for the corresponding service and shipper.

  Read more about Prohibited and dangerous content.

Commodity description for customs declaration

The customs departments may require information about material, properties, purpose etc.

This should not be your sales text from your online store, but a brief description of the product's characteristics that are relevant for customs processing.

The description should answer the following questions:

  • What is it?
  • What materials is the item made of?
  • What is the item used for?

Use a language understood in the destination country.

In the case of clothing, the material needs to be stated in percentage, for example 'Women's 100% Cotton T-Shirt'.

See the following link for more examples; https://www.cbp.gov/trade/basic-import-export/e-commerce/examples-unacceptable-vs-acceptable-cargo-descriptions

For entry into the EU Customs Union, a customs description is required according to ICS2. See the link for examples; https://taxation-customs.ec.europa.eu/system/files/2021-03/guidance_acceptable_goods_description_en.pdf

The commodity name + description must include at least 15 characters together.

If you are unable to enter a custom customs description in your e-commerce system, our Intelligent commodity templates can be used to automatically match and replace the customs description in Fraktjakt.

Proper customs clearance with commodity codes

Commodity codes (also called tariff codes, taric codes and hs codes) are usually not required, but speeds up and improves the customs process which enables a faster delivery and may avoid unnecessary charges or that your shipments get completely stuck or refused in customs.

With our Intelligent commodity templates you can supplement your shipments with correct item codes automatically, by either retrieving information from previous shipments and thus learning and automatically creating new templates from previous shipments or manually adding the information you want to complete future shipments with.

Join Fraktjakt today!

More information at your Customs agency

Fraktjakt's system automatically informs about the most common tasks required for the import and export of goods. We also create the most common customs documents for your shipments automatically together with other shipping documents.

Our customer service is happy to help you if something is still unclear, so also the shipping companies you bought the shipping through, but you get the most current and specific information for your particular shipping via your own national Customs agency.

There you can also look up the product codes for your goods and see exact terms and tax rates that apply to them to your receiving country.

  https://www.tullverket.se/foretag/internationellhandel/klassificeravaror

FAQ about customs declaration

What is a Commercial Invoice?
A commercial invoice is used to describe goods that are exported for sale and is an important part of the clearance process where customs authorities classify goods so that customs duties and taxes can be assessed correctly.

All shipments to countries outside the European Union (EU) require customs documents, so also within the EU Customs Union, such as Cyprus, Greece, Malta, and Hungary, as well as areas outside the EU excise areas such as Åland and the Canary Islands, under certain conditions.

Correct and complete information on a commercial invoice is very important to get fast and problem-free customs processing. Most shipping companies require a commercial invoice in three copies, all individually signed. Two copies, you put a place pocket attached to the outside of the goods and a copy that you put inside the goods.

Fraktjakt automatically creates a basic commercial invoice for your freight with the most common information pre-filled. However, it is still your responsibility to check that the information is correct and if any information is missing. If you wish to create your own customs documents, you can disable Fraktjakt's documents under your print settings. Be aware that some countries sometimes do not accept handwritten commercial invoices. If the document is not correct, the shipment may be stopped by the receiving customs or the shipping company's customs agent. Fraktjakt will then invoice for the additional costs that may arise.

The signature does not have to be original and in Fraktjakt you can upload your signature so that it is filled in automatically.

What is a Proforma Invoice?
A proforma invoice is used instead of a commercial invoice if the importer has not bought the product. That is, if the product is not for sale, for example for gifts, samples, returns and repairs. The proforma invoice is an important part of the clearance process where customs authorities classify goods so that customs duties and taxes can be assessed correctly.

All shipments to countries outside the European Union (EU) require customs documents, so also within the EU Customs Union, such as Cyprus, Greece, Malta, and Hungary, as well as areas outside the EU excise areas such as Åland and the Canary Islands, under certain conditions.

Correct and complete information on a commercial invoice is very important to get fast and problem-free customs processing. Most shipping companies require a commercial invoice in three copies, all individually signed. Two copies, you put a place pocket attached to the outside of the goods and a copy that you put inside the goods.

Fraktjakt automatically creates a basic commercial invoice for your freight with the most common information pre-filled. However, it is still your responsibility to check that the information is correct and if any information is missing. If you wish to create your own customs documents, you can disable Fraktjakt's documents under your print settings. Be aware that some countries sometimes do not accept handwritten commercial invoices. If the document is not correct, the shipment may be stopped by the receiving customs or the shipping company's customs agent. Fraktjakt will then invoice for the additional costs that may arise.

The signature does not have to be original and in Fraktjakt you can upload your signature so that it is filled in automatically.

What is customs declaration CN22?
CN 22 is a simplified customs declaration for letter items with a value of up to SEK 2,000 which also includes a security declaration. Paste CN22 directly on the item, completely flat without folding over an edge.

All shipments to countries outside the European Union (EU) require customs clearance. No customs clearance is required for goods shipped within the EU, with the exception of Cyprus, Greece, Malta, and Hungary, as well as areas outside EU excise areas such as Åland and the Canary Islands.

Correct and complete information on a customs document is very important for fast and hassle-free customs processing.

Fraktjakt automatically creates CN22 and several other basic customs documents pre-filled with the information about your freight. However, it is still your responsibility to check that the information is correct and if any information is missing. If you wish to create your own customs documents, you can deactivate Fraktjakt's documents under your print settings. If the document is not correct, shipping may be stopped by the receiving customs office or the shipping company's customs agent. Fraktjakt will then invoice for the additional costs that may arise.

What is customs declaration CN23?
CN 23 is a customs declaration for all postal parcels and for letter items over SEK 2,000 that include a security declaration. CN 23 also applies to postal parcels and letter items under SEK 2,000 that are sent for commercial purposes. Tape the document directly on what you are to send or insert plastic pocket that you attach to the shipment.

All shipments to countries outside the European Union (EU) require customs clearance. No customs clearance is required for goods shipped within the EU, with the exception of Cyprus, Greece, Malta, and Hungary, as well as areas outside the EU excise areas such as Åland and the Canary Islands.

Correct and complete information on a customs document is very important for fast customs processing. Most shipping companies require customs documents with three copies, all individually signed. They also recommend that you add an extra copy to the package.

Fraktjakt automatically creates CN23 and several other basic customs documents pre-filled with the information about your freight. However, it is still your responsibility to check that the information is correct and if any information is missing. If you wish to create your own customs documents, you can deactivate Fraktjakt's documents under your print settings. If the document is not correct, shipping may be stopped by the receiving customs office or the shipping company's customs agent. Fraktjakt will then invoice for the additional costs that may arise.

What is a security declaration?
When sending postal items within the EU, a security declaration must be attached to the shipment. Paste this label to the shipment.

Fraktjakt automatically creates the security declarations required for your shipment.

What is Tariff, TARIC, HS and commodity codes?
Commodity codes (also called tariff codes, taric codes and hs codes) are usually not required, but speeds up and improves the customs process which enables a faster delivery and may avoid unnecessary charges or that your shipments get completely stuck or refused in customs.

The commodity codes are based on The Harmonized Commodity Description and Coding System, an international system that more than 200 countries use as a basis for customs purposes and trade statistics.

The first four digits are called HS numbers, the first six are called HS subheadings. In addition to HS numbers and sub-numbers, we in the EU have increased the figures to eight. These eight-digit commodity codes are called the "combined nomenclature" and are the EU tariff to be used for classification.

The EU has built on the combined nomenclature with a tariff called Taric. Taric consists of ten-digit commodity codes. This makes it possible to link provisions on, for example, anti-dumping, licensing and suspension of duties with the combined nomenclature.

As an importer or exporter, you are responsible for ensuring that your goods are correctly classified. This also applies if you hire a representative who makes the declaration. If you have declared an incorrect product code, it may mean that you have had to pay too little or too much in customs or that an import permit may be required for the product.

  https://www.tullverket.se/foretag/internationellhandel/klassificeravaror

What is a suitable description for customs declaration?

The customs departments may require information about material, properties, purpose etc.

This should not be your sales text from your online store, but a brief description of the product's characteristics that are relevant for customs processing.

The description should answer the following questions:

  • What is it?
  • What materials is the item made of?
  • What is the item used for?

Use a language understood in the destination country.

In the case of clothing, the material needs to be stated in percentage, for example 'Women's 100% Cotton T-Shirt'.

See the following link for more examples; https://www.cbp.gov/trade/basic-import-export/e-commerce/examples-unacceptable-vs-acceptable-cargo-descriptions

For entry into the EU Customs Union, a customs description is required according to ICS2. See the link for examples; https://taxation-customs.ec.europa.eu/system/files/2021-03/guidance_acceptable_goods_description_en.pdf

The commodity name + description must include at least 15 characters together.

If you are unable to enter a custom customs description in your e-commerce system, our Intelligent commodity templates can be used to automatically match and replace the customs description in Fraktjakt.

What is an EORI number?

EORI (Economic Operators Registration and Identification number).

An EORI is a European Union registration and identification number for businesses which undertake the import or export of goods into or out of the EU.
https://www.tullverket.se/eori
https://eoriwebb.tullverket.se/ea-ansokan-klient/sv/ansokan

Fraktjakt can save this information for you, to be filled out automatically in forms when needed. Both for your own companies and your recipients through our automatic address register.

What is a VOEC number?

VAT on e-commerce (VOEC).

Avoid customs fees for products valued up to 3,000 NOK when exporting to Norway, by applying for a VOEC number and charging norwegian VAT.
https://www.skatteetaten.no/en/business-and-organisation/vat-and-duties/vat/foreign/e-commerce-voec/

For goods with a value above NOK 3,000, the VOEC does not apply. Instead, the recipient must pay VAT and any duty upon import.

Note! Remember to pack all goods with a value below NOK 3,000/piece together in a separate shipment. Never mix goods below and above the limit value in the same shipment.

Fraktjakt can save this information for you, to be filled out automatically in forms when needed. Both for your own companies and your recipients through our automatic address register.

What is a MVA number?

Norwegian MVA number to declare norwegian VAT.

Businesses selling to customers in Norway are obliged to register with the Value Added Tax Register as soon as their turnover crosses NOK 50,000 (NOK 140,000 for charitable and non-profit organizations).
https://www.grensetjansten.com/sv/foretag/skatt-och-avgifter/moms-vid-verksamhet-i-norge

Fraktjakt can save this information for you, to be filled out automatically in forms when needed. Both for your own companies and your recipients through our automatic address register.

What is UK supply VAT?

UK supply VAT number.

Is a requirement for handling VAT payments for sales to customers in UK if the value is not exceeding 135 GBP (sales value, ie excluding shipping etc). Also applies to gifts if the value of the items exceeds 50 GBP to the same recipient during a 12 month period.
https://www.gov.uk/guidance/register-for-vat

Fraktjakt can save this information for you, to be filled out automatically in forms when needed. Both for your own companies and your recipients through our automatic address register.

What is a REX number?

The Registered Exporter system (the REX system).

REX is a system of certification of origin of goods based on a principle of self-certification when the value of the consignment is over 6,000 euros.
https://www.tullverket.se/sv/foretag/exporteravaror/frihandelvidexport/registreradexportorrex

Fraktjakt can save this information for you, to be filled out automatically in forms when needed. Both for your own companies and your recipients through our automatic address register.

What is an IOSS number?

Import One-Stop-Shop (IOSS).

IOSS is used to declare that VAT has already been paid at the time of sale for shipments with a maximum value of 150 euros. International or EU companies that sell goods that are outside the EU to customers within the EU can choose to use IOSS.

IOSS is the same number as OSS, so European companies can use their OSS number in customs declarations like IOSS. Apply to the tax agency of your country of residence to aquire an OSS number.

www.skatteverket.se/foretag/moms/deklareramoms/ossredovisningavmomsenligtdesarskildaordningarna

Fraktjakt can save this information for you, to be filled out automatically in forms when needed. Both for your own companies and your recipients through our automatic address register.

What is an EKAER number?

EKAER (Electronic Public Road Transport Control) system in Hungary.

As part of the fight against tax fraud, Hungary introduced the EKÁER system. The goal of the system is to track the actual route of the goods transported by public roads and to ensure payment of the public burdens arising during the purchase and sale of the goods.

EKÁER registration and announcement obligation applies in respect of any

  • Acquisitions of goods or other purpose importations of goods from the European Union to Hungary
  • Supplies of goods or other purpose exportations of goods to the European Union from Hungary
  • First taxable supplies of goods to non-consumers in Hungary
  • involving road transportation subject to road toll or transportation by a motor vehicle with a total weight of over 3.5 tons if the quantity of non-risky products transported in one delivery from one dispatcher to one recipient exceeds 5 million forints (HUF) in value or 2,500 kg in weight.

In the case of risky products, EKÁER announcement obligation arises in respect of any transport by road vehicles in the above mentioned relations if the value of the products transported in one delivery from one dispatcher to one recipient exceeds 1 million forints or if its gross weight exceeds 500 kg. If the transport is not announced in the EKÁER system, the freight may be seized and the penalty imposed may reach up to 40 percent of the value of the goods.

Fraktjakt can save this information for you, to be filled out automatically in forms when needed. Both for your own companies and your recipients through our automatic address register.

Do I have to enter the value even if it is a gift?

The value of the goods is used in the customs documents Fraktjakt creates and even if the freight does not have customs documents, it can still be advantageous to state the value because it is also the basis for your insurance alternatives.

Fraktjakt automatically creates a Proforma Invoice for shipments that need customs documents if it is a gift or sample sent. For commercial international shipping, a Commercial Invoice is created instead.

A gift is something that is sent between two private individuals, which is for private use and which is sent on occasion and without any payment by the recipient. Gifts may also not be worth more than SEK 1,600. Otherwise, the customs or the carrier acting as customs clearance may invoice an import VAT.

Read more about the Swedish Customs' conditions for gifts.
  www.tullverket.se/sv/privat/skickaellertaemotengava/taemotengavafranettlandutanforeu

What is the difference between Incoterms and Combiterms?

Incoterms is a collection of international delivery terms that are used both within Sweden and internationally. Combiterms is a Swedish supplement to Incoterms used in Sweden.

  Information about delivery terms

What is Incoterms?

Incoterms (International commerce terms) are a set of international trade terms on how goods transport costs and responsibilities should be distributed between buyer and seller. They are fundamental in international trade transactions and cover matters relating to deliveries between buyers and sellers. This includes how the goods are to be transported, who pays for what, import and export clearance, and who bears the risk at different parts of the journey.

  Information about delivery terms

What is Combiterms?

Combiterms (combined delivery terms) are a set of Swedish trade terms developed by the Swedish Transport Industry Association. Combiterms is not an independent set of rules for delivery conditions, but is used as a supplement to Incoterms to better clarify who is responsible for certain costs, and for which distances. They offer guidance on Incoterms delivery terms and cost headings with the associated three-digit code. Combiterm's main function is to combine the delivery terms with a clear system for the distribution of costs between buyers and sellers.

  Information about delivery terms

What is DDU?

DDU (Delivered Duties Unpaid) is an incoterm which means that the seller delivers the goods when they are available, not unloaded, not cleared for import at the specified location. The seller is responsible for all costs and risks until then with the exception of customs handling. The term can be used regardless of the mode of transport. The transport document, the transport risk and the cost of the goods transport are transferred when the goods are at the buyer's disposal at the place specified by the buyer. This incoterm was abandoned in 2011-01-01.

What is DDP?

DDP (Delivered duty paid) is an incoterm which means that the seller hands over the goods once they have been imported and placed at the disposal of the buyer on the arriving means of transport, ready for unloading at the specified destination. The seller bears all costs and risks associated with transporting the goods to the specified place and shall clear the goods not only for export but also for import, pay all duties for export and import and complete all customs formalities.

What is DAP?

DAP (Delivered at place) is an incoterm which means that the seller hands over the goods when they are placed at the disposal of the buyer on the arriving means of transport, ready for unloading at the specified destination. The seller bears all the risks associated with transporting the goods to the specified place.

What is EXW?

EXW (Ex Works) is an incoterm which means that the seller puts the goods at the disposal of the buyer on the seller's land or territory such as a factory or warehouse. The seller does not export the goods and it is not loaded on any transport vehicle. EXW means minimal liability for the seller . The transport document, the transport risk and the cost of the goods transport are transferred to the seller's territory.

What is CPT?

CPT (Carriage Paid To) is an Incoterm that means freight paid to specified destination. This means that the seller takes care of the export and transport of the goods to the specified destination. The seller must inform the buyer when the goods have been delivered and send out an invoice and possibly other documents that have been agreed upon. The risk passes to the buyer when the goods have been handed over to the first carrier. The buyer handles the import of the goods. Any insurance is taken out by the buyer.

What is FOB?

FOB (free on board) is a term in international commercial law specifying at what point respective obligations, costs, and risk involved in the delivery of goods shift from the seller to the buyer under the Incoterms standard published by the International Chamber of Commerce. FOB is only used in non-containerized sea freight or inland waterway transport. As with all Incoterms, FOB does not define the point at which ownership of the goods is transferred.

Can I get help filling out the customs declaration?
Fraktjakt's system automatically informs about the most common tasks required for the import and export of goods. We also create the most common customs documents for your shipments automatically together with other shipping documents.

Our customer service is happy to help you if something is still unclear, so also the shipping companies you bought the shipping through, but you get the most current and specific information for your particular shipping via your own national Customs agency.

There you can also look up the product codes for your goods and see exact terms and tax rates that apply to them to your receiving country.

  https://www.tullverket.se/foretag/internationellhandel/klassificeravaror

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